Bags of fun

May 02, 2010  |   News

Your personal belongings are in safe hands

Our client, Luggage Concierge, Inc of New York offer a specialist door to door service for cruise passengers, collecting their bags from their respective homes and delivering onboard the cruise ship for their holiday. Once finished, they arrange collection and repatriate the various passnger bags back to the door step of their client – anywhere in the world.

We, in conjunction with our partners TEfra Travel Logistics GMBH of Hamburg, provide secure transfer, incorporating logistical and customs documentation solutions to ensure the passengers are not without their personal possessions longer than they need, whilst removing the hassle of carrying heavy suitcases through airports, and saving considerably on the airlines’ excess baggage rates.

When the Crystal Serenity cruise vessel docked in Southampton  Port on the 28th April, SFS were alongside the ship at 0530 hrs waiting for the disembarking passengers. Nick Colucci, President of  Luggage Concierge Inc, was onboard the ship, helping to sort out the bags whilst our drivers waited for the first passengers to disembark.

A sea of bags at SFS HQ

The Luggage concierge ladies steal the limelight!

All smiles after a long days work - Nick Colucci with our MD Ross Negus


6 shuttle runs and 5 hours later, our warehouse resembled the British Aiways Terminal 5 on its opening day – although we are pleased to say there was no confusion over the destination of each individual suitcase, nor did we lose any!

The secure repatriation of all the cases back to the USA, from California to Florida, was executed in just 3 working days, much to the delight of the few hundred passengers who were just settling back home after their long world cruise, and Luggage Concierge Inc were delighted with the efforts of our team.

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Testimonials

  • For the past 3 years we have used Southampton Freight to move over 30,000 lbs domestically and throughout the world. It is my pleasure to work with Ross, Dave and their entire staff. Read More

    Nicholas Colucci, President – Luggage Concierge,Inc.

  • We always compliment Southampton Freight on their very efficient and friendly manner throughout the company. You should win a prize for customer service and attention to detail. Read More

    Pat – Barton Marine Equipment Ltd

  • Their ability to work to tight deadlines is fantastic and they have actively helped save our team money. SFS are my first point of call when I need to arrange shipments Read More

    Sasha – Bacardi-Martini UK

  • SFS did exactly as promised and my crates were available 2 days after leaving the UK. The rates were also by far the most competitive -I would not hesitate to use SFS in the future. ... Read More

    Perry Boyle – Personal

  • We’ll also be recommending your excellent services on the relevant VW and classic car forums, thanks again. Read More

    David – Trafford Leisure