Andy-LDC Racing “when it goes wrong”

January 18, 2012  |   Customer Testimonials

Hi Belinda,

Thanks for the email. I have had the delivery confirmed by our customer, and told him we’ll also credit him back the shipping costs. He is quite happy, as am I. This hasn’t reflected badly on SFS thanks to the understanding and personal care which all of your team has shown. You have a first class customer service, which has only been backed up by recent bad experience I’ve had with one of the main domestic courier, who couldn’t give two hoots that they had lost a large and high value item.

I would like to thank you, and everyone who was involved in sorting this out for us, it is very important to us that our customers have the confidence in us to deliver a service, and working with people like yourselves I know even if it does go wrong, you have the custom care to back it up. You have gone above and beyond our expectations

Andy

LDC Sailing

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#Teamwork 🙌🏼Our team unveiled our 2019 car, STAG VI, at the University Design Show earlier this month. We are now making final additions to allow us to start testing before our first competition at Silverstone in mid July. #FormulaStudent #Racecar #Launch ... See MoreSee Less

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Sue is retiring ! After 11 years and 3 months as our International and UK Courier Supervisor, Sue is hanging up her coat for the last time! Thanks for everything you have done for this company over the past 11 years - we'll miss you! #retirement - mailchi.mp/sotonfreight/sue-retirement-3456873 ... See MoreSee Less

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