COVID-19

January 2021 Update – Lockdown #3

Contingency Planning – Working Restrictions in 2021

From 4th January 2021 we have reverted back to no physical visitors in the facility, other than sub-contractors, whom must wear a mask at all times and fill in a Covid declaration prior to entry. They must also follow our strict Covid policy. This was already in place before the Prime Minister’s announcement Monday evening (4th)

In March 2020, during lockdown #1. we implemented new technology for warehouse/office/transport communication, to help facilitate more efficient communication and functionality between teams, but with reduced physical contact, and continue to work with our IT providers to further improve efficiency and fluency of our global operation.

As key workers we expect to continue relatively normally as we have done before – however we must also react to the evolving situation and may need to make adjustments that also impact on the fluency of our operation over the coming days/weeks. Our largest concern is the potential of positive cases that may reduce capacity within our operation. We are working hard to extend our already strict protocols, and have split our departments back to 50/50 working, and added restricitons on internal movement and face coverings.

Our COVID-19 Policy is available on our subpage. Our facility remains fully operational and we are considered ‘Covid Secure’, according to government guidelines. We also have a Covid visitor policy you can download below.

Whilst the incredible emergency services of this country keep working in the background to protect us all, we’re also providing an emergency service to keep the world moving. Services have steadily found a ‘new norm’ , however as we commence 2021, and with worrying increases in cases (and new strains), so we do anticipate some continued disruption to services, including the speed of responses to quotations and operational queries with shipping lines, airlines, trucking companies and couriers, plus HMRC and other Government bodies. Please do talk to us about your requirments, and any concerns you may have. As always, as much prior notification of movements is highly recommended.

Service Restrictions – Remaining a Global Issue. 

As you can appreciate this is a continuing fluid situation with many countries in the Northern Hemisphere in some form of lockdown or restrictive mobility, and other countries also continue to suffer with case numbers and local restrictions. Air travel remains restricted, ocean freight is suffering from a global container shortage, lack of services, congestion and Covid associated restrictions, and with some cross EU border issues post the Brexit trade agreement. The current situation is … well lets say its complicated !! But we continue to adapt and evolve our operation and react to the situation as it unfolds.

Our own drivers/warehouse staff;


We kindly remind everyone that ALL drivers and visitors are guided to report to Warehouse G doors where there is a door bell for access, and the front doors have a sign with our telephone number in order to contact the main office. Please ask your drivers to respect our rule for personal contact and understand they are not allowed into the warehouse. These are difficult times, but we must all play our part to help restrict the spread of this virus.

Our drivers (and all members of staff) are equipped with hand sanitizer, anti-bacterial wipes. Drivers also have face masks and gloves to minimise contact. We have instructed our drivers to restrict, where possible, personal contact when collecting or delivering your cargo. We would ask your assistance in this regard, in order to protect everyone, and they may now call your office to announce their arrival, instead of walking into the premises.

NOTE: We have instructed our warehouse staff not to handle or sign any tablets or screens at this time, or make personal contact with clipboards etc. They will provide the delivery driver with their name. We also will request our own drivers are not asked to handle any tablets or screens when collecting or delivering at your premises.

We will continue to update you when more information is available. In this deeply worrying period for the world, we want to express our hope that you, your colleagues, families, friends and businesses are safe from harm. We are here to support you in any way we can and thank you for your support, as always.

Ross, Chris and the entire SFS Family

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